Terms of Service & Privacy Statement



Our full website and web-portal privacy policy, including details on how we use or share your information can be found at the following address Privacy Statement for Cork County Council Self Portal. [1]

This Privacy Policy/Statement describes the information we may collect from you using the web-portal service and why we collect it.

Use of the web-portal service constitutes acceptance by you of this privacy policy and the use of your information for the defined purposes in compliance with EU General Data Protection Regulations (GDPR).


Terms of Service

We may disclose your personal information as required by law.

 We will use up to date industry procedures to keep personal data as safe and secure as possible to protect against loss, unauthorised disclosure or access.

 We will only hold your personal information for the purposes stated and only for as long as is necessary for these purposes.

 You are responsible for protecting your password and user name (where applicable) and must not share them with or disclose them to anyone.

 You are also responsible for ensuring that information provided to the Council via the web-portal is, to the extent of your knowledge, true and valid.

 We may, from time to time, provide you by email with an update of information about our services. At any time, you can send an email to us if you do not wish to receive this information.

 We may edit these Terms of Service from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our pages.


Short Privacy Statement

We regard your privacy as important and all employees who have access to your personal data or are associated with the handling of that data are obliged to comply with the EU General Data Protection Regulation.

 We do not capture and store any personal information about website visitors, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

 We will only hold your personal information for as long as necessary.



Cork County Council is committed to the highest standard of quality information and every attempt has been made to present up to date and accurate information on this website and through this web-portal. However, the council gives no warranty as to the accuracy of the information on this website and web-portal, and accepts no liability for any loss, damage, or inconvenience caused as a result of reliance on such information.

 Links to other websites from this website (whether directly or indirectly) are for general information purposes only and we do not assume any responsibility for the information contained on those websites.


Registration and Authentication

We may, in the future, require you to register and be authenticated with us in order for you to access extra services. The information gathered will not be used for purposes other than those that are explicitly stated.


Information Sharing

Any personal information that you provide will be processed in accordance with the EU General Data Protection Regulation, as applicable.

 It will be used by us and our partners to deliver and improve services and fulfil our statutory duties.

We will not disclose any personal information to any third parties unless allowed or required by law.

 Very occasionally we may need to share the personal information you have given to us with partner organisations such as the Gardai Siochana or other government bodies.

 Information will only ever be shared when it is strictly necessary to help us to provide effective services and your consent will always be sought if sensitive personal data is involved.

 Sensitive personal data includes, but is not limited to, information about race, religious belief, trade union membership, or court proceedings. You may have the right to refuse. We will not pass this information onto any other parties unless required to do so by law.

 There are some circumstances where your consent may not be sought, for example: 

  • To prevent serious harm to others
  • To help prevent or prosecute a crime
  • As a requirement of statute law or because a court has asked for it.

 The Council has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes.